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AUDDIS Migration (UK)

A practical guide for organisations moving from paper-based Direct Debit mandates to AUDDIS, covering what it is, timelines, risks and what to do first.

What is an AUDDIS Migration?

AUDDIS (Automated Direct Debit Instruction Service) is the Bacs system for managing direct debit mandates electronically. An AUDDIS migration is the process of converting your existing paper mandate archive into Electronic Mandate Records (EMRs) — enabling online and phone sign-up, reducing admin, and bringing your process into line with modern compliance expectations.

  • Enables online and telephone DD sign-up
  • Removes paper storage and manual administration
  • Requires setup with your sponsoring bank and Bacs bureau
  • All existing mandates must be digitised before go-live

Is an AUDDIS migration right for you?

AUDDIS migration is the right move if your organisation is still holding physical signed mandate forms and processing collections from a paper-based record. Use the signals below to confirm.

You need AUDDIS if...

You collect DDs but still require a physical form · You can't set up DDs online or by phone · Your mandates live in a filing cabinet or scanned folder

Consider first...

If you're also switching bureau, sequence the AUDDIS migration before or alongside · Don't start if your mandate archive has known gaps — remediate first

Not AUDDIS if...

Not AUDDIS if...

You already use AUDDIS and want to switch bureau — that's a bureau switch · You want to get your own SUN — that's FM to own SUN

Realistic AUDDIS migration timeline

Minimum 8 weeks from project start to first live AUDDIS collection.

Below is an example of the timeline:


Week 1 - Mandate data audit. 

This is an important first step and if remediation work is required, this can add at least another 4 weeks to your project


Weeks 2-4 - Bank and Bureau/Software setup

Working with your Sponsoring bank and bureau to align on key tasks and target date for go live


Weeks 4-5 - Test

Test submission flows to Bacs and agre 

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